Secure payment
The service call fee is processed through an encrypted, PCI-compliant checkout. We never see or store your card number.
Choose a slot below and tell us what’s going on. You’ll get a confirmation straight away, plus a reminder the day before.
Rather not book online? Call (855) 642-1714 or send us a text and we’ll find you a slot.
We drive to wherever your RV is — home, storage lot, campground or roadside — anywhere in our Central Texas service area, and carry out a full diagnostic of the problem. That’s the $150, and it’s the whole of it.
Repair labor and parts are quoted separately, and nothing is charged without your approval first. If we can’t make your window, or you cancel 24 hours ahead, you get all of it back.
*One hour minimum labor charge required with all service calls. Contact us for current labor rates.
If you'd rather describe the problem first and schedule after, use this form. We respond the same business day.
The service call fee is processed through an encrypted, PCI-compliant checkout. We never see or store your card number.
You'll get an immediate confirmation, a reminder the day before, and a text when your technician is on the way.
Beyond the service call fee, nothing is billed until you've seen a quote and approved the work in writing.
We work with insurance claims, most extended warranties and service contracts, and factory warranty work for select manufacturers. Add your provider and policy or contract number in the notes when you book and we’ll come prepared.
The $150 fee covers travel to your location anywhere in our standard service area plus a complete diagnostic of the problem you've described. You receive a clear explanation of what we found and a firm quote for the repair. Parts and repair labor are billed separately, only after you approve them.
Because it protects the appointment. Paid slots are kept by customers who genuinely need service, which is exactly what lets us hold same-week openings for emergencies like a failed A/C in August or an active water leak. It's the mechanism that keeps us responsive.
Yes. If we cannot make your scheduled window, or if you cancel with at least 24 hours notice, you're refunded in full. Cancellations inside 24 hours or a no-show at the scheduled time forfeit the fee, since the slot can no longer be filled.
All major credit and debit cards through our secure booking system. Repair work completed on site can be paid by card, and we'll send a proper invoice and receipt either way.
Access to the RV, shore power connected if the problem is electrical, and a general sense of when the issue started and what you've already tried. If you have any error codes or a monitor panel reading, note it down. That context often shortens the diagnosis considerably.
Typically one to three business days, though it varies with season — summer A/C season is our busiest stretch. The calendar on this page shows live availability, so what you see is what's actually open.